Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post. If you prefer delivery by Express Post or registered post, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees are charged at Australia Post rates and we don't charge extra for packaging. We offer free post to our retail clients for all orders over $20

While we endevour to ship asap - please be aware that most of our items are made to order and some can take longer such as custom leather orders to allow dyes to dry and set and if ordering name tags, these are outsourced to a fellow local business and can add time to dispatch as any orders placed on or after Thursday (AEST) may not be made until Monday.

If your item is urgent - please contact us so we can advise if we are able to assist in a more rapid production.