"What is your warranty?"
We will repair or replace (at our discretion) any collar that does not live up to our high standards. Regular wear and tear is not covered as collars do not remain looking brand new forever however please contact us if you ever have a problem and we will endevour to rectify the problem quickly. Buckles and hardware are easily replaced should they ever cease to work.
Our plastic buckles have a lifetime warranty* Regardless of the reason they have broken, return the collar directly to us (contact details on the contact page) and we will replace the buckle on your collar.
Check you collar and lead regularly for wear and tear. Our slides are made of a range of metals, some are not as resistant to corrosion as solid brass. To get the best life out of your collar, please rinse well and allow to dry after swimming or contact with salt water.
*Lifetime of the orginal dog purchased for